We will not return free of charge if you are dissatisfied because later events that are out of our control. Examples include weather, landscapers, housekeepers, various contractors, pets, etc.
Feel free to call and reschedule if there is rain in the forecast. Also, you may ask us to leave a job note requesting something like, “Please call and reschedule if rain comes into forecast.”
If rain is in the forecast, we will call the customer the day before rain is expected, only if there is a 50% or greater chance of rain.
If you schedule an appointment and then it rains after that (a day, a week, etc.), we will not return to clean the windows free of charge.
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