We allow you to cancel or reschedule your appointment at any time up to and including our arrival, if you believe it is going to rain, for no additional cost. Feel free to call and reschedule if there is rain in the forecast. Also, you may ask us to leave a job note requesting something like, “Please call and reschedule if rain comes into forecast.”
If rain is in the forecast, we will call the customer the day before rain is expected, only if there is a 50% or greater chance of rain.
If you schedule an appointment and then it rains after that (a day, a week, etc.), we will not return to clean the windows free of charge.
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