(480) 488-3572
mail@carefreeclarity.com

Policies

100% Satisfaction Guarantee


We will return to the job site if you are not completely satisfied with our work. If the sun brightly shines through your breakfast room windows in the early morning and reveals a smudge, streak, or another mistake, we will return to fix the error at no additional charge.

We will not return free of charge if you are dissatisfied because later events that are out of our control. Examples include weather, landscapers, housekeepers, various contractors, pets, etc.


Rain Policy


We allow you to cancel or reschedule your appointment at any time up to and including our arrival, if you believe it is going to rain, for no additional cost.

Feel free to call and reschedule if there is rain in the forecast. Also, you may ask us to leave a job note requesting something like, “Please call and reschedule if rain comes into forecast.”

If rain is in the forecast, we will call the customer the day before rain is expected, only if there is a 50% or greater chance of rain.

If you schedule an appointment and then it rains after that (a day, a week, etc.), we will not return to clean the windows free of charge.


Cancellation Policy


You may cancel our services at anytime, even when we arrive at your door, for any reason, without fee or penalty.